About Nikki Kapellen
Nikki has a passion for customer service, great attention to detail and thrives off exceeding her client’s expectations. With over 15 years of Sales and Customer Service experience, she knows what it takes to always put the client and their needs first. She’s spent her entire career focused on offering a high-quality customer service experience while holding roles such as;
- Account Manager – Managed 40+ accounts valued at over $20M in annual sales, including responsibility for all sales contracts, negotiations, communication and pricing
- Customer Service Manager – Led a team of 14 professional Customer Service Reps and 5 special project employees in their day-to-day tasks, while managing a long list of strategic initiatives to improve efficiencies of the team and organization
- Sales & Marketing Assistant – Planned events for 400+ attendees, managed all account/representative contracts and led numerous special projects
- Customer Service Rep – Product expert, data entry specialist, managed price lists, scheduled domestic/international shipments, assisted both internal and external customers with any and all questions using clear and concise communication
Her commitment in Real Estate is to YOU. She will apply all that she’s learned in her various roles to be your advocate 24/7 and will simplify the buying or selling process to make sure it’s FUN rather than overwhelming!
Nikki has teamed up with her husband, Matt, who is the Executive Broker at Pleasant View Realty. He has been one of the top Wisconsin Real Estate Agents in the Sheboygan, Manitowoc, Calumet, Fond du Lac, Ozaukee and Washington counties since 2004. Together they offer the best in service, experience, knowledge and passion and they will offer an unmatched level of service to all clients.
Contact the Matt & Nikki Kapellen Real Estate Team if you’re looking for your dream home, are ready to downsize, need a lot to build, are looking for the perfect location for your business or are anywhere in between. They’re ready to help during any stage of your life!
“We’d be honored if you’d allow us the opportunity to GUIDE YOU HOME.” – Matt & Nikki Kapellen